Job Details - Account Manager, Business Services

Account Manager, Business Services

East Coast Credit Union

Full-Time Permanent

Description

East Coast Credit Union is seeking an Account Manager, Business Services to join our team! This permanent position will be based out of the Port Hawkesbury location. This is a mobile position and travel will be required as you will cover part of the Cape Breton Region as well as Antigonish County. It is well suited for an individual with exceptional customer service and proven relationship building experience seeking an opportunity to join our progressive and high-performing team!


East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.


Reporting to the Senior Manager, Business Services, you will be responsible for providing exceptional member service; building relationships with existing and prospective members and offering a full range of business products and services. Through managing a diverse portfolio of commercial accounts, the incumbent will examine, evaluate, authorize or recommend approval of commercial and public sector applications for credit.

You would…

  • Manage an assigned portfolio of existing members and proactively look for opportunities to grow the portfolio.
  • Interview members, review loan applications; assess credit risk and make approval decisions while adhering to existing policies and procedures.
  • Compile loan packages and negotiate loan structure with applicant, including but not limited to rates, repayment options, and other credit terms.
  • Proactively identify commercial members’ current and future financial needs and offer suitable products & services. Refer business to other areas of the Credit Union.
  • Recommend sound business lending practices and procedures consistent with policy, industry standards, and member service expectations.
  • Assist Branch Managers with credit structuring, assessment and provide training and coaching when required.
  • Monitor account overdraft activity and contact members to encourage prompt repayment of delinquent accounts.
  • Support community initiatives through volunteering and attending events and activities on behalf of the Credit Union.

 

We offer…

  • Flexible work arrangements including Flex Time, Telework and compressed work week.
  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Tuition reimbursement, training and personal development.
  • Competitive compensation and benefits with performance-based incentives.
  • Generous benefit package including Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
  • Additional employee perks include but not limited to: wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

 

If this sounds like an opportunity for you, please email your resume and cover letter in Microsoft Word or pdf format to careers@creditu.ca

Applications will be accepted until June 15, 2021.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.


We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Requirements

You have…

  • Completed a Business Degree with an emphasis in Business Administration or Commerce plus have three to five years of experience in commercial lending in a financial institution; or an equivalent combination of training and experience in credit management.
  • Demonstrated ability to proactively listen, identify sales opportunities, solve problems are sales oriented.
  • Demonstrated business development and retention skills.
  • Exceptional communication and relationship building skills with the proven ability to exercise sound judgment and discretion.
  • Strong analytical and decision-making skills.
  • In-depth understanding of financial products, trends and service offerings.
  • Proven organizational, planning and multi-tasking skills.
  • Proven ability to interpret financial data.
  • Ability to work independently and be a team player.
  • Thorough knowledge of risk management practices; internal auditing and regulatory compliance.
  • Proficiency in the use of technology.
Intended Job Posting Audience

This employment opportunity is open for: Canadian, Permanent Residents, and Temporary Residents who are able to work for any employer in Canada (Study Permit and Open work permit holders).

Only applicants who are authorized to work in Canada will be considered.

Location Information
Community
Port Hawkesbury
County
Province
Nova Scotia
Country
Canada
Job Information
Employer
East Coast Credit Union
NOC Code
Other financial officers (1114)
Experience Required
Yes
Available Openings
1
Pay Type
To be Determined
Pay Rate
To be Determined
Estimated Weekly Hours
Start Date
End Date
Language
English
Language Proficiency Level
Fluent (CLB 10-12)
Posted on
June 8th 2021
Expires
June 15th 2021