Job Details - Gondola Operator

Gondola Operator

Cape Smokey


Weekdays Weekends Evenings Shift Holidays


Job Description

Destination Cape Smokey is located on Cape Breton Island, the # 1 ranked Island in North America. A storied land with more tales to be written. Rich in natural beauty, with a deep sense of our cultural roots, Cape Breton Island is known for its warmth and generous need to share it with the world. Locals know it’s a place for all seasons, now it’s your turn to see for yourself.
Destination Cape Smokey, Ingonish, Nova Scotia Canada
Job Summary: 
The Gondola ride lasts around five minutes and operates year round, transporting guests from the parking area to the mountain top. The Gondola Operator is responsible for the overall operation of the Cape Smokey Gondola. Gondola Operators check lift passes and safely load/unload guests and their equipment from the gondola cabins in a fast-paced environment. They are responsible for monitoring weather conditions, answering guest queries and moving freight on and off the cabins. This is a physically demanding position requiring manual labour, heavy lifting, and primarily operates outside. Training will be provided. 
Principal Duties:
Reports to: Chief Gondola Operator
  • Deliver outstanding Guest Service, be knowledgeable about the park and its offerings; • Inspect and operate the Destination Cape Smokey Gondola as outlined in Standard Operating Procedures;
  • Responsible for ensuring guests load and unload the gondola in a safe and efficient manner;
  • Ensures inspection paperwork is filled out and filed properly;
  • Monitors weather conditions; alerts Manger on Duty, and Maintenance on Duty;
  • Modifies operation of the gondola as necessary and outlined in the Standard Operating Procedures;
  • Communicates with Manager on Duty via radio on park happenings;
  • Ensure the cleanliness standard is being met at all times throughout the terminal, control room, and loading platform;
  • Other duties as assigned based on the needs of the operation.

This job might be right for you if you think you would enjoy:

  • Greeting guests and sharing your knowledge about our amazing Island; 
  • Helping and assisting guests to load onto the gondola safely;
  • In peak periods, displaying and maintaining orderly traffic conditions; 
  • Moving freight on and off the Gondola;
  • Working in the great outdoors 

START DATE: June 21st 2021.

Please send resumes to: 

Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.


Job Specifications / Qualifications

  • Previous guest service experience and/or manual labor experience is an asset;
  • You’re able to execute and adhere to tasks with respect to company policies and procedures;
  • Surface Passenger Ropeways course an asset;
  • Aerial Fixed Grip Passenger Ropeways course an asset;
  • Aerial Detachable Grip Passenger Ropeways course an asset;
  • Gondola Operating experience an asset;
  • Mechanical and/or electrical experience an asset;
  • Fall Arrest Certification an asset;
  • Must be able to lift/carry up to 80 pounds;
  • Flexible schedule required during peak times and weekends;
  • Comfortable working outdoors in summer/winter including inclement weather
Intended Job Posting Audience

This employment opportunity is open for qualified and eligible candidates domestically and internationally.

Applications from Foreign Nationals will be considered.

Location Information
Ingonish Beach
Inverness County
Nova Scotia
Job Information
Cape Smokey
NOC Code
Operators and attendants in amusement, recreation and sport (6722)
Experience Required
An Asset
Available Openings
Pay Type
To be Determined
Pay Rate
To be Determined (Negotiable)
Estimated Weekly Hours
COOP Work Terms
Start Date
June 21st 2021
End Date
Language Proficiency Level
Beginner (CLB 1-3)
Posted on
April 15th 2021
June 15th 2021