New Dawn

Full-Time Permanent

Weekdays

Description

Duties and Responsibilities

·      Act as a trustee or payee for clients receiving government or private income (e.g., income assistance, disability benefits, pensions).

·      Manage client accounts responsibly: receive funds, allocate monthly budgets, and ensure timely payment of essential expenses such as rent, utilities, and insurance.

·      Support clients in setting short- and long-term financial goals, such as saving for essentials, accessing benefits, or repaying debt.

·      Maintain accurate and up-to-date financial records, statements, and reports for each client, ensuring full accountability and transparency.

·      Communicate regularly with clients in a non-judgmental and respectful manner, explaining budgets and decisions clearly and accessibly.

·       Liaise with landlords, banks, government agencies, and other service providers to coordinate payments and ensure continuity of services.

·      Collaborate with partner/community agencies to support clients’ broader social, housing, and wellness goals.

·       Stay current with relevant policies, benefit programs, and income support systems to ensure clients are receiving all entitlements.

·       Provide support for a caseload of up to 24 individuals within the trusteeship program.

·       Liaise and maintain relationships with landlords and property managers within Port Hawkesbury and Richmond County.

·       Develop and implement financial literacy workshops for individuals in the program; assist with securing tax filing resources and benefits identification resources.

·      Complete and maintain organizational records, assessments, daily statistics and files, and ensure confidentiality is protected.

Other Duties and Responsibilities

·        Participate in internal team meetings as required

·        Look for potential improvements and help implement solutions

·        Maintain quality, safety and the confidentiality of employees, clients, and volunteers

·        Maintain professionalism, tact, diplomacy, and sensitivity so as to portray New Dawn in a positive manner, consistent with its values and vision

·        Update job knowledge by participating in educational opportunities, engaging in professional networks, and participating in professional organizations

·       Respond to the needs of others with effective communication, mutual respect, and consistent follow through to build trust and workplace relationships

·       Promote the mission and values of New Dawn both internally and externally

·       Other duties as assigned

Qualifications

·         University Degree or Diploma in a related field such as finance, social work, accounting or community services

·         Minimum 1 (one) year experience required

·         Experience using the Microsoft Office Suite of applications.

·         Compassion, empathy, diplomacy, and problem solving

·         Experience working with and advocating for vulnerable populations 

·         Ability to work independently, as part of a team, and with guidance

·         Exceptional attention to detail and verbal and written communication skills 

·         Ability to work effectively with others toward shared goals  

·         Highly organized and ability to work well under pressure 

·         Proficiency with Microsoft suite of programs and applications 

·         High level of integrity, confidentiality, and accountability 

·         Understands servant leadership and community-centricity

Work Conditions

·         Use of desktop computer and peripherals   

·         Interaction with employees, volunteers, management, clients and the public  

·         Travel may be required 

·         Overtime may be required; working evenings/weekends as needed 

·         Environment can be busy and/or noisy at times 

Total Compensation Package

New Dawn Enterprises believes in supporting the well-being of employees and, in service of this, has created the following compensation package for salaried employees of New Dawn Enterprises, in addition to their salaries;

Flexible Work Week
In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human wellbeing, New Dawn makes every attempt to offer a flexible work schedule to our employees. This looks different across New Dawn divisions for each position and is structured in discussion with New Dawn management. Some examples include (where possible & appropriate) flex-time, working from home, reduced hours, etc. 

Paid Vacation

All full-time salaried employees are entitled to one hundred and twenty (120) hours of paid vacation, annually. 

Paid Mental & Physical Health Days

All full-time salaried employees are entitled to fifty-six (56) hours of paid leave for mental and physical health, annually. These days can be used to take time off work for physical and/or mental wellness/illness, and to attend appointments for the employee and/or their dependents.

Paid Holidays

New Dawn observes the following thirteen (13) public holidays: New Year’s Day, Heritage Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving Day, Remembrance Day, Christmas Day, and Boxing Day.

The President & CEO reserves the right to close some, or all, New Dawn administrative offices between Christmas Day and New Year’s Day to enable employees to spend time with their loved ones without requiring them to use vacation hours. This decision is reviewed annually based on operational requirements. 

Group Health Employee Benefits
Group health benefits for salaried employees and dependents are provided by Group Health. Fifty percent (50%) of benefit premiums are paid by the employer, with the exception of Long-Term Disability which requires benefit premiums to be paid fully (100%) by the employee. 

Self-Directed Registered Retirement Savings Plan  
New Dawn offers salaried employees retirement savings matching for self-directed retirement savings plans after successful completion of their probationary period. Employees may choose to contribute up to 5% of their gross salary to a registered retirement savings plan, deducted from their pay cheque. Contributions are matched by the Employer to a maximum of five percent (5%).

Additionally, New Dawn offers salaried employees who earn less than $60,000 annually an automatic contribution to a registered retirement savings plan at a rate of 5% of their gross salary.  Eligible employees are not required to personally contribute to a registered retirement savings plan in order to receive New Dawn’s 5% contribution to their plan, however, they can at any time make a regular (via payroll) contribution to their plan in an amount of their choosing.

Extended Health & Well Being

Group Health also includes integrated wellness services through Sparrow Health featuring access to enhanced mental health support, access to direct and seamless virtual healthcare, and an Employee and Family Assistance Program (EFAP) that includes critical incident support, 24/7 crisis support, substance-use management, and other resources that go beyond expectation from a traditional EFAP.

Café Marie Discount

All New Dawn employees are entitled to a staff discount at Café Marie, located in the Eltuek Arts Centre.

Rewards & Recognition

New Dawn recognizes and rewards the service of employees with years of service rewards at defined milestones in their careers. New Dawn also recognizes and rewards the work, achievements and significant events of employees throughout the year with ongoing and immediate recognition throughout the year.

Professional Development  
New Dawn is committed to the ongoing professional development and lifelong learning aspirations of employees in their skills and knowledge. Employees are encouraged to discuss position-relevant professional development opportunities with their immediate Supervisor. 

About New Dawn

New Dawn Enterprises Limited is a private, volunteer-directed non-profit social enterprise dedicated to community building. It seeks to identify community needs and to establish and operate ventures that speak to those needs.

Incorporated in 1976, New Dawn is the oldest Community Development Corporation in Canada. Today we employ more than 180 people across many companies including: New Dawn Community Health, Pine Tree Park Care Home & Home Living, Abbey Ridge, Integrated Youth Services, New Dawn Community Food Access, the Eltuek Arts Centre, Café Marie & Catering, New Dawn Properties & Developments, the Cape Breton Island Centre for Immigration.

All of its work is in service of building a more vibrant and self-reliant Unama'ki-Cape Breton Island.

Location Information

Community

Sydney

County

Cape Breton Regional Municipality

Province

Nova Scotia

Country

Canada

Opportunity Information

Employer

New Dawn

NOC Code

Administrative officers (13100)

Experience Required

Yes

Available Openings

1

Pay Type

Salary

Pay Period

Annually

Remuneration Per Pay Period

$40040.00 per year

Estimated Weekly Hours

—

Start Date

June 30th 2025

End Date

—

Language

English

Language Proficiency Level

Posted on

June 9th 2025

Expires

June 20th 2025