Employment - Service Advisor

Service Advisor

Cabot Powersports

Full-Time Permanent

Weekdays

Description

About Us:
Cabot Powersports is Cape Breton’s premier destination for motorcycles, ATVs, side-by-sides, snowmobiles, and more. With a strong reputation for outstanding customer service and technical expertise, we’re proud to serve a passionate community of power sports enthusiasts. As our business grows, we're seeking a motivated Service Advisor to join our team and help us continue delivering the high level of service our customers expect.

Position Overview:
We are looking for a customer-focused, organized, and energetic individual to take on the role of Service Advisor in our fast-paced service department. This role involves being the primary point of contact between our customers and technicians, ensuring a smooth and professional service experience.

Key Responsibilities:

  • Greet and assist service customers in person and over the phone
  • Open and manage repair orders with accuracy and attention to detail
  • Communicate repair estimates, timelines, and updates to customers
  • Coordinate with technicians to ensure efficient workflow and accurate diagnostics
  • Schedule service appointments and manage daily shop capacity
  • Maintain a clean and organized service counter and workspace
  • Ensure all work is documented according to company and manufacturer standards

Qualifications:

  • Previous experience in a service advisor or customer service role (automotive or powersports preferred)
  • Excellent communication and organizational skills
  • Ability to multitask and thrive in a fast-paced environment
  • Strong computer skills and experience with service management software an asset
  • Enthusiasm for power sports and mechanical knowledge is a strong asset
  • Positive attitude and a team-oriented approach

What We Offer:

  • Competitive compensation based on experience
  • Full-time hours with health benefits
  • Opportunity to work with industry-leading brands and products
  • Supportive and dynamic team environment
  • Employee discount

This is a full time position - Monday to Friday, 8:15 AM – 5:00 PM, Rotating Saturdays, 8:15 AM – 12:00 PM

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

How To Apply

Cabot Powersports will be accepting applications for this position via email. Please follow the instructions below carefully. Failure to do so may result in disqualification.

Please email your resume to email provided. 

ashley@cabotpowersports.com

Email Address: ashley@cabotpowersports.com Apply here

Intended Audience

This employment opportunity is open for: Canadian citizens, permanent residents, and temporary residents who are able to work for any employer in Canada (student permit, open work permit holders), unless specific eligibility criteria are noted in the above job posting.

Location Information
Community
Sydney River
County
Cape Breton Regional Municipality
Province
Nova Scotia
Country
Canada
Opportunity Information
Employer
Cabot Powersports
NOC Code
Other customer and information services representatives (64409)
Experience Required
An Asset
Available Openings
1
Pay Type
To be Determined
Pay Period
To be Determined
Remuneration Per Pay Period
Estimated Weekly Hours
—
Start Date
June 16th 2025
End Date
—
Language
English
Language Proficiency Level
Posted on
May 30th 2025
Expires
June 29th 2025