Employment - Guest Service Agent (Front Desk)

Guest Service Agent (Front Desk)

Dundee Resort and Golf Club

Full-Time Temporary Seasonal

Weekdays Weekends Evenings Holidays


Located on the beautiful shore of the Bras d’or Lakes, Dundee Resort and Golf Club offers 61 guest rooms and suites and 20 cottages, each with a one and a two-bedroom unit. An 18-hole golf course, indoor and outdoor pool, and a lakeside recreation center with watersport equipment. At our resort we believe strongly in employee satisfaction, we believe that hard work and fun can go hand in hand.

The Job Responsibilities:

  • Assist guests with the check-in/check-out process by taking payments, accommodating any special requests or requirements
  • Handle any guest issues or inquires in a timely manner, always remaining positive
  • Assist with the assignment of rooms and telephone reservations
    Work closely with the Housekeeping and Maintenance departments to ensure guests receive the best possible experience
  • Provide guests with resort information and assist with information on the local area and attractions
  • Maintain the highest level of customer service and always remain professional
  • Performing other related duties and assignments as assigned

Employee Benefits:

  • Eligible for loyalty bonus (end of season)
  • Complimentary golf
  • Complimentary use of water sport equipment (kayaks/paddle boards/pedal boats)
  • 50% off meals in our restaurants
  • Friends and Family rates for guest rooms available
  • Employee events


  • Professional and outgoing personality
  • Able to work under pressure and tight deadlines
  • Must speak, understand and write fluently in English
  • Excellent interpersonal and communication skills, both written and verbal
  • Demonstrate ability with applications such as Microsoft Office and other computer applications
  • Previous experience with Hotel Property Management System an asset

Salary: $14.25-$15.75 per hour

COVID-19 considerations: We are following all Provincial guidelines and restrictions




How To Apply

Dundee Resort and Golf Club will be accepting applications for this position via email. Please follow the instructions below carefully. Failure to do so may result in disqualification.

Please send your resume and cover letter to jobs@dundeeresort.com

Apply here

Intended Audience

This employment opportunity is open for: Canadian, Permanent Residents, and Temporary Residents who are able to work for any employer in Canada (Study Permit and Open work permit holders).

Only applicants who are authorized to work in Canada will be considered.

Location Information
West Bay
Richmond County
Nova Scotia
Opportunity Information
Dundee Resort and Golf Club
NOC Code
Experience Required
An Asset
Available Openings
Pay Type
To be Determined (Negotiable)
Estimated Weekly Hours
Start Date
August 1st 2022
End Date
October 16th 2022
Language Proficiency Level
Advanced (CLB 8-9)
Posted on
July 27th 2022
August 31st 2022