Job Details - Junior financial analyst - eStore and Financial Services

Junior financial analyst - eStore and Financial Services

Swarmio Media

Permanent

Work from home
Description

Requirements:

  • Have a gaming background or experience as a gamer
  • Reside in Sydney, Nova Scotia
  • Enjoy working with numbers, customers and end users
  • Attention to detail and enjoy analytics
  • Excellent excel, PowerPoint, power BI, etc.
  • Have strong reading, writing and communication skills.
  • Enjoy problem solving
  • Fast learner
  • Experience using JIRA (desired) and Intercom
  • Experience working with technical teams.

Responsibilities:

  • Engaging in communications with customers by email, chat and service desk tool to identify, track and resolve issues.
  • Work with Devops to download from the database, analyze and create financial and non-financial data (KPIs and Revenue reporting) for live and periodic reporting to clients
  • Review, analyse and reconcile the points awarded, redeemed and balances in the gamers’ wallets to clients commitments and disbursements reports;
  • Verify and reconcile storefront products purchases and match to the actual redemptions by the games’ and prepare reports on a weekly basis. This report will form part of the monthly invoice billed by Swarmio
  • Compare and reconcile the subscriptions and other billing reports and collections reports from the telecom, 3rd party service providers, the payment processor’s, etc. to our system reports on subscribers revenues and resolve / escalate billing issues on a daily or weekly basis
  • Continuous clean-up of data for non-gamer activities (such as testing) and maintain good set of data on, points distributions and redemptions, gamers registrations, subscriptions, rewards, and other factors to build live and weekly accurate statistics reports (KPIs)
  • Other duties to assist with service delivery, coordination, and financial reporting

 

Intended Job Posting Audience

This employment opportunity is open for: Canadian, Permanent Residents, and Temporary Residents who are able to work for any employer in Canada (Study Permit and Open work permit holders).

Only applicants who are authorized to work in Canada will be considered.

Job Information
Employer
Swarmio Media
NOC Code
Financial and investment analysts (1112)
Experience Required
Yes
Available Openings
1
Pay Type
To be Determined
Pay Rate
To be Determined (Negotiable)
Estimated Weekly Hours
Graduate to Opportunity (GTO)
Yes
Start Date
September 1st 2021
End Date
Language
English
Language Proficiency Level
Fluent (CLB 10-12)
Posted on
August 10th 2021
Expires
September 30th 2021