Employment - Sales Support Associate

Sales Support Associate

Protocase Inc



The Sales Support Associate is an integral part of the Sales Team. You will be responsible for introductory interactions with new prospective customers, ensuring that these new customers have a friendly and helpful experience with Protocase from the very beginning. You will administrative tasks such as keeping records, organizing documentation and data entry. Additionally, you will do the initial legwork of entering new customers into our system, answering their questions and getting them excited to have a truly awesome custom manufacturing experience. With time and experience, you could grow your role into potentially becoming an Account Manager with a salesterritory of your own!

You will achieve success by developing warm and trusting relationships with your clients, and diligently looking after their needs. This will grow your customer base, company revenue, and your income.

This is primarily an inbound role; however, there will be some proactive outreach to prospective customers.

As part of Protocase’s sales team, you may also periodically travel to various areas within North America to visit your clients.


Essential Requirements

Above all else we are looking for dynamic candidates who enjoy interacting with people and are driven by their curiosity and team sales goals.

  • Experience in a sales/account manager or administrative role (call center experience would be considered a major asset)
  • Education: Completion of high school
  • Strong communication skills (verbal and written)
  • People-driven personality, thriving in a team environment
  • Excellent computer skills (Microsoft Excel, Microsoft Outlook, and the ability to learn to use new software)
  • Attention to detail
  • Critical thinking and problem solving
  • Excellent time-management skills
  • Criminal record check and security clearance
  • Valid driver’s license
How To Apply

Protocase Inc will be accepting applications for this opportunity via their Human Resource Information System (HRIS), or other external site. Please follow the link and the instructions below carefully. Failure to do so may result in disqualification.


Apply here

Intended Audience

This employment opportunity is open for: Canadian, Permanent Residents, and Temporary Residents who are able to work for any employer in Canada (Study Permit and Open work permit holders).

Only applicants who are authorized to work in Canada will be considered.

Location Information
Cape Breton Regional Municipality
Nova Scotia
Opportunity Information
Protocase Inc
NOC Code
Experience Required
An Asset
Available Openings
Pay Type
To be Determined
To be Determined
Estimated Weekly Hours
Start Date
September 25th 2023
End Date
Language Proficiency Level
Posted on
September 6th 2023
September 27th 2023